Frequently Asked Questions & Contacts

Q: If I am having trouble logging in, who should I reach out to?

A: Please email pressroom@pbs.org to resolve any access issues.

Q: I’m aware of a show that will be airing on PBS but I do not see a show page on PressRoom. What should I do?

A: Show pages are added to PressRoom on a rolling basis as assets become available. If it’s less than 8 weeks prior to broadcast and a show page is still not available, please email pressroom@pbs.org.

Q: How do I find recently uploaded images and videos?

A: You can find the most recently uploaded assets on the homepage under "Latest Assets." You can filter between video, images, or “View All” to see everything added to the site.

Q: Who should I flag site errors to (i.e. broken links, videos not playing, etc)?

A: Please email pressroom@pbs.org. to flag errors for resolution. We thank you in advance for sending these to the team!

Q: I am looking for permission to use a PBS video asset. Who should I contact?

A: Many rights related questions can be addressed by visiting the help page here or by contacting rights@pbs.org. with any permission requests.

Q: I have a great idea for a show. How do I submit program ideas to PBS?

A: Information and submission guidelines are available at Producing for PBS. Proposals sent any other way will not be reviewed.

Q: I am a journalist and I have a question about a particular show or would like to arrange an interview. How do I find the appropriate contact?

A: Press contacts are listed at the bottom of each show page. If your press inquiry is related to corporate matters, please contact PR@pbs.org..

Q: I am a viewer and have a general question or comment about a PBS program. Who should I reach out to?

A: Please email PBS Audience Services at audienceservices@pbs.org..

Q: I’m looking for photos for a program that aired on PBS more than 2 years ago. Why can’t I find those on PressRoom?

A: Images posted to PressRoom are cleared to be used only in direct promotion of the show’s broadcast and usually have a rights period of 2 years. If you cannot find what you are looking for and the show aired more than 2 years ago, you will need to contact the producer of the program directly regarding rights to images. You can find contact information for the producers of most PBS and PBS KIDS! shows by visiting PBS Shows or PBS KIDS! Shows.

Q: I am with a station and I am looking for key art, a series sell or other marketing materials. Where are those assets located?

A: If you cannot find the asset you are looking for on The Source, please email MultiplatformMarketing@pbs.org. for questions about promo assets.

Q: I have an event or media opportunity that I want PBS to cover. Where should I send the press release?

A: PBS is a membership organization that provides national programming, distribution, and technical services to our member stations.  We do not accept pitches or press releases.


Questions or comments for producers of PBS programs should be sent directly to PBS Program Producers.

Questions or comments about PBS should be sent to PBS Viewer Services.

Permission requests can be sent to rights@pbs.org.

Producers or filmmakers looking to submit content to PBS? Visit https://www.pbs.org/about/producing-pbs/.

For press inquiries only related to corporate matters or primetime programs, please contact PR@pbs.org.

For press inquiries related to PBS KIDS, please contact PBSKIDSPR@pbs.org.

For general comments or issues related to this website, please contact pressroom@pbs.org.